FAQs
Frequently Asked Questions
Contact us
F.A.Q.
How can I get a quote for cleaning services?
Absolutely! All of our jobs are custom quoted, so once we know a little more information we can give you a price! Simply call (904) 738 – 2468 or click here to fill out our online form and we can get started today!
Is a long-term contract required for cleaning services?
Absolutely not. We are there when you need us whether that is for a one-time cleaning or for long-term routine cleanings.
Are cleaning supplies included?
Our Eco-Friendly cleaning supplies are included by default in all our cleaning jobs.
Are you insured?
Yes, we are fully licensed, insured and bonded.
How and when do I pay for cleaning services?
You can make a payment day of services or we can bill. We offer online payment, direct-bill for corporate accounts and take checks.
What is the cancellation policy?
While we are sensitive to last-minute schedule changes, we require 48-hours notice for all cancellations. Due to the high demand for our services, we charge a $35 cancellation fee for all appointments canceled after this 48-hour window. Because we compensate our employees for last minute schedule cancellations, we charge the full amount of the appointment if you cancel with less than 24-hours notice.
What methods of payment are accepted?
We accept all major forms of credit and debit card and online bill pay through our website.
